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Voicebooth PBX Platform

SIP-based IP PBX platform

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Overview

The Voicebooth Hosted PBX platform is a Freeswitch-based IP PBX service designed for multi-tenancy offerings of carriers and large-scale communication providers. A centralised configuration web portal allows customers to manage the full set of functionality available to them in a single, coherent point.

The architecture offers ample scalability as well as failover redundancy and interoperability with existing systems.


Key Features

Least-Cost Routing (LCR)

Locally and internationally

Use different outbound routes and providers based on cheapest cost of dialled destination.

Scalability

Instantly upgrade your capacity

As your business grows, Voicebooth can grow with you, adding more capacity and more channels as your customer base grows.

Comprehensive Support

Articles & tutorials

A comprehensive Knowledge Base site filled with articles and tutorials, as well as extensive support from our team.

Simplified Management

Configure through portal

The entire system can be configured using an intuitive interface found in the management portal. All features are at your control.

Extensive Functionality

Complete range of features

Voicebooth offer an extensive range of features and functionality covering all your needs. See our features page for more.

Geographical flexibility

Multiple locations

Add redundancy to your hosted communication solution by implementing it in multiple data centres in different countries.

Feature List:

Our platform is packed with features and functionality which can sometimes be a bit confusing. We have listed what we think are the highlights of our offering below, if you have any questions or queries on any of them, or perhaps are looking for something that isn't listed here, please get in touch with us.

Extensions

  • Assignable internal extension
  • Assignable Direct Dial-In (DDI)
  • Customisable outbound CLI
  • Call park
  • Message waiting notification
  • Desktop Companion (CTI)
  • Custom display name
  • No answer call redirection
  • Call transfer
  • Three way conferencing
  • Instant messaging
  • Voicemail to email
  • Call forwarding
  • Call hold
  • Multi-device capable
  • Speed dials

Groups

  • Assignable internal extension
  • Assignable Direct Dial-In (DDI)
  • No answer call redirection
  • Custom display name
  • Sequential or Concurrent ring type
  • Call queueing
  • Voicemail to email
  • Extension membership selection
  • Customisable hold music

Conferencing

  • Assignable Direct Dial-In (DDI)
  • Mix internal extensions with outside callers
  • Security protected by PIN code
  • Unlimited number of participants

Fax 2 Email

  • Assignable Direct Dial-In (DDI)
  • Converts to TIFF
  • Customisable recipient email address

Auto Attendants (IVR)

  • Assignable internal extension
  • Assignable Direct Dial-In (DDI)
  • Call extensions from menu
  • Call groups from menu
  • Unlimited number of sub-menus
  • Call forwarding from menu
  • Play sound recordings
  • Call conferences from menu
  • Custom greeting and loop sounds

Numbers

  • Geographical numbers
  • International numbers
  • Premium numbers

Call Recording

  • Inbound calls
  • Outbound calls
  • Individual extensions
  • Individual groups
  • Download recordings via web
  • Storage period selection

Time Profiles

  • Create open business hours
  • Choose out-of-hours call action
  • Add action exceptions

Billing

  • Real-Time Call Detail Records
  • Export to Excel
  • Filter by extensions
  • Filter by date range

Hardware support

We support a wide range of products and hardware through the SIP protocol, including:


What They Say

The introduction of the Voicebooth Hosted PBX platform has allowed us to offer a feature-rich, comprehensive hosted communication solution to all our resellers. Our reseller customer base has had great success in distributing this solution amongst their customers, whilst being able to support it with minimum difficulty.

Paul Taylor
Sales Director Voiceflex

Using the Hosted platform gives us great flexibility in our physical location, our employees can now freely work from different locations whilst still being connected our customers and to the rest of the team, it's brilliant!

Phil Clayton
Managing Director Lime Digital

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Contact Us
  • Address: 8 Belton Road, Sidcup,
    Kent, DA14 4AB
  • Phone: +44 (0)20 3475 3999
  • Email: info@voicebooth.com
  • Monday - Friday: 9:00 am - 5:30 pm
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Voicebooth Limited is Registered in England and Wales with Registration Number 07758368.